california department of consumer affairs organizational chart

Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). Deborah Hoffman. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. Find the resources you need to understand how consumer protection law impacts your business. CIC phone agents answer calls from consumers to DCA's toll-free number. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. TTY: 1-800-326-2297. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. On this Wikipedia the language links are at the top of the page across from the article title. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream hb``he``f```d@@, BreEZe enables consumers to verify a professional license and file a consumer complaint. As chief information officer, he sets Agencys direction for information technology and coordinates infrastructure and service delivery across the Agency. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. The three boards created that year were later consolidated into what is now the Medical Board of California. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. We also help U.S. citizens connect with the world . OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. Analyze, draft, negotiate . Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. Infrastructure Services maintains the desktop and network services, and phone services. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The .gov means its official. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. DCA oversees 36 entities, including various boards and bureaus. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Consumer protection in California began with the passage of the Medical Practice Act of 1876. %PDF-1.7 % Visit the announcement page for more information. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. California Department of Consumer Affairs. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation DCA Oversees Boards, Bureaus, and Other Entities. Hearing Impaired: 800-326-2297. In addition, it has identified anecdotal examples of improving efficiency. (L to R) Holos CEO and Exec. Bill Thomas was appointed on April 18, 2022. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. Licenses Smog Check stations, repair technicians, and inspectors. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. Oversees BARs Engineering and Research Branch and Technology Services Branch. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream Correspondence Unit staff respond to e-mails and letters sent to the department. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. Organization Chart. We work to advance government policies that protect consumers and promote competition. Human Resources provides human resources support for DCA employees. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Christine Lally Chief Deputy Director . The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. OPA alerts media to unlicensed activity sweeps. Deputy Administrator. Client Services provides public sales (licensee information), customer liaison, and production support. Prior to her appointment, Janssen managed BAR's Administration Branch. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. Ms. Erickson has a degree in Civil Engineering. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. OIO Leads Business Modernization and Process Improvement Efforts. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. OIO does not directly charge the entities for the services it provides them. Deputy Commissioner The admitted year is 2017-12-01. . Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. The Office of Administrative Services provides accounting, business, personnel, and budget services. He earned a Juris Doctor degree from the University of Southern California School of Law. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers, and more. Licenses brake and lamp stations and adjusters. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. State of California Department of Veterans Affairs December 31, 2022. $l Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. %PDF-1.7 % Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. There are three Smog Check station license types. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. Piccione has worked more than 22 years in public service. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. Veterans Board Executive Officer. hZmOI+qW'fEZ!H$w However, an actual government agency with the legal authority to enforce the Act was not created until 1878. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. 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