In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. Last update and effective as of: 1 July 2021. Also, when I reconcile iZettle payments into the account there doesn't appear to be an option to recognise VAT. You are responsible for, and warrant, to collect, store and process Customer Information in accordance with all applicable laws, rules and regulations and your privacy policy, which includes having the right, and having ensured to have an appropriate lawful basis in place, to be able to collect, store and process the Customer Information obtained through the use of the Invoicing Service. It is important that you understand the risks and liabilities associated with the use of the Payment Service, and you should read these Payment Terms and Conditions carefully before agreeing to them and before you start using the Payment Service. For more information about our fees, please read here. How the refund is processed through the Payment Service depends on which group of Merchants you belong to in accordance with section 1 above: If you are a Zettle-only Merchant or a Connected Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from the processing of other transactions, or funds credited to your Zettle Account. We assume no liability to verify or otherwise control gift cards issued by you to customers, and you are solely responsible for providing accurate descriptions, information and content relating to gift cards issued by you under the Zettle Gift Card Service. Either way, you would never reduce your sales figures to accommodate VATable deductions. Further, you agree to inform your customers about the expiration date of the issued gift card as set out on the receipt you are liable to provide in accordance with section 11. Zettle may also make other charges that are not exempt. et Cie, S.C.A. Your issuance of gift cards via the Zettle Gift Card Service is subject to VAT. For certain businesses, we offer custom pricing options. that you are not deemed to be issuing electronic money under the EMRs or providing regulated payment services under the PSRs. There are many options, all of which are affordable as well as boasting a range of security features and abilities. If you do not agree to these Payment Terms and Conditions (or if you do not have the right to bind the company or other business entity you are representing), you are not permitted to access or use the Payment Service. It is based on your transaction volume during one calendar month and is charged as a % of the transaction amount. Here's how: Click the New icon (+). You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. PayPal's fee drops to 1% after passing the 15,000/month . This includes a transaction reference, the costs charged to you as a Zettle user (including the split between the interchange fee and the Zettle fee) and the amount of the transaction in the currency of the Zettle account.Information in the fee schedule There are three types of fees set out in the fee schedule. Invoice fees are pushed in a similar way to standard Zettle card fees (see "Fees" above). The nature and extent of consumer protections may differ from those for firms based in the UK. The E-commerce subscription costs 29 + VAT a month, which includes all ecommerce tools, online payment system and integration with other iZettle tools.. Apart from the monthly fee, you only pay a 2.5% transaction fee for all online Mastercard, Visa and Amex transactions. Terminal pricing and fees subject to change. Choose what suits you best turn your smartphone or tablet into a POS with the Zettle Reader, add accessories and docks, or choose an all-in-one solution like the Zettle Terminal. As at the date of your acceptance of these Payment Terms and Conditions, you will fall under one of the categories of Merchants set out in subsections (a) to (c) below. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. After designating a Bank Account, you authorise and instruct us to initiate payment of funds credited to your Zettle Account to your Bank Account. There are specific Fees associated with processing Manual Card Entry transactions, as set forth on the PayPal.com Website. You may not issue gift cards with a value in excess of 1,000 GBP (or its equivalent in foreign currency) or add value to a previously issued gift card so that the total funds loaded on a gift card in any single day exceed 1,000 GBP. *Additional terms and conditions apply. Accepting payments with the Zettle Go app only takes a few kilobytes of data. The Payment Service is, in addition to these Payment Terms and Conditions and applicable laws, rules or regulations, governed by the requirements and guidelines established by our Acquirers as well as the requirements and guidelines (together, the Card Scheme Rules) established by Visa Europe Limited, MasterCard Europe S.A., American Express Limited and other applicable card schemes (together, the Card Schemes). A Card transaction will be deemed completed when we have received the funds from the relevant Card Scheme or Acquirer. We will only begin permitting you to process transactions after we have determined that you are eligible for access to and use of the Payment Service. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. So lets say gross sale by the client to his customer is 120. The costs and fees of both compare well. Full refunds must be for the exact amount of the original transaction including tax and handling charges. You agree that you are solely responsible for verifying the identity of your customers and the eligibility of each presented Card used to purchase your products and services and for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback as further described in section 17. Filing options for small companies up for change. You may access your transaction information by logging into your Zettle Account. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. VAT on this is 20. Once we have verified your Designated Account (if applicable), we will take commercially reasonable efforts to initiate payout of funds (less our Fees, Chargebacks, reserve, refunds, reversals, claims and other funds owed to us) to your Designated Account on the business day immediately following the business day on which we received the funds on the Client Account, unless otherwise set out in these Payment Terms and Conditions. The Payment Service can be used to accept card transactions with most credit, debit and other types of cards (each a Card) bearing the trademarks of the Card Schemes as further specified on our Website. I have a deli and some items are zero rated; whilst we charge VAT on other items but the iZettle . If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). The Zettle Gift Card Service provides you a platform where you can offer your customers gift cards to use in your physical store for your products and services and manage and administer the sale of gift cards. Refunds are free to process and you also get the transaction fee refunded. For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. This is troublesome because any receipt that is produced by iZettle is simply not eligible and it makes accounting troublesome when paired with transactions with correct VAT. You are responsible for providing information to your customers about the terms in these Payment Terms and Conditions applying to issued gift cards, for example that you may not provide a cash refund, that amount thresholds apply and that there are only certain payment methods that are accepted. You authorise us to direct questions to and obtain information from the relevant bank, including for the purpose of verifying your designated Bank Account. Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. We may add, delete and amend certain payment methods at any time and the Card Scheme Rules and the Specific Terms may also be amended from time to time in accordance with the relevant terms and conditions. These Payment Terms and Conditions are effective upon the date you agree to them and will remain in force until terminated by us. The Zettle app is free to download. I note there is no VAT on iZettle charges and others who offer the same service. Thank you - Just seen this re: Go Cardless? Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. The Invoicing Service enables you, when your customer chooses to pay by invoice, independently to collect information concerning your customers and to subsequently store and process such information about your customer to the extent necessary for you to issue, manage and administer invoices through the use of the Invoicing Service (Customer Information). Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. We reserve the right to designate an amount of funds that you must maintain in your Zettle Account and/or accrue a reserve on your behalf (a Reserve) to secure the performance of your payment obligations under these Payment Terms and Conditions or such other requirements that we may determine to be necessary to protect against the risk associated with our business relationship with you. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account and your PayPal Account if we determine that you are no longer eligible for access to and use of the Payment Service or if you fail to promptly comply with any requests from us in accordance with the above. You can find the agreements here. Through the Zettle Account settings, you may select and instruct us to maintain funds on your Zettle Account specifically for funding refunds or to expedite execution of refunds. We reserve the right to amend our Fees at any time in accordance with section 23 of the General Terms and Conditions. If we do process such refunds and it results in a negative balance on your PayPal Account, you agree to pay all funds owed to us immediately on demand and any applicable process described in the PayPal User Agreement may be enacted. All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. You authorise and instruct us to make any withdrawals or debits from the Reserve, without prior notice to you, to collect and set off amounts that you owe us under these Payment Terms and Conditions. I'll be here to answer them . By accepting these Payment Terms and Conditions, you agree that you will not use the Payment Service to accept payments in connection with the following businesses or business activities without our express written approval, which approval we may withhold or revoke in our sole discretion where we find this to pose a risk to our business and/or reputation: a) private healthcare services, b) gambling and betting services (irrespective of if such gambling and betting services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), c) financial services (irrespective of if such financial services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), d) gift cards (other than as set out in section 3 and section 28 as well as in accordance with our General Terms and Conditions), e) services involving the organisation of planned public or social events, such as sale of tickets, or f) transportation and travelling. Others (I know) are not. Choose Undeposited Funds in the Deposit to drop-down. Pricing breaks down as follows: Cost of Zettle Reader: Currently 29 + VAT (Normally 59 + VAT) Transaction fees: Flat 1.75% Setup fee: 0 You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. Filing options for small companies up for change. Subject to availability in your country, if you are a Full Merged Merchant, you may also use the Payment Service to process transactions where neither the customer nor the Card are present at the time of transaction and you manually key in the card number, expiration date, security code, and other required information via the App (Manual Card Entry). The download link will appear above the breakdown of your activity for the month. The cost for a wall plug is not included. In addition to what is stated in section 22 of the General Terms and Conditions, we may terminate these Payment Terms and Conditions or your use of all or part of the Payment Services or suspend or close your Zettle Account or PayPal Account, without prior notice to you: a) upon request of a Card Scheme, an Acquirer, or a service provider, b) if our agreement with an Acquirer or Card Scheme expires or terminates for any reason, c) if we are de-registered as a payment facilitator by a Card Scheme, an Acquirer, or a service provider, d) if in our reasonable opinion, your activities or actions are damaging to, or may damage, our image or reputation or the image or reputation of a Card Scheme, an Acquirer, or service provider, e) if you have signed up for the Payment Service as a company or other business entity and there is a change of control of such company or other business entity, f) if owners or other persons associated with you appear on European or American sanction lists (such as OFACs SDN list and the EUs list of economic sanctions or list of terrorists), or g) if your Designated Account is your PayPal Account and your PayPal Account is closed down, either by us or by you. Ordinary card reader price 59 excl. Payments and fees. If you have a PayPal Account and you separately create a Zettle Account which you authorise and instruct us to connect to your PayPal Account, your PayPal Account and Zettle Account are connected ("Connected Merchant"). Refunds processed through the Payment Service must be submitted within thirty days of the original transaction. You authorise us to share information with law enforcement about you, your transactions, or your use of the Payment Service if we reasonably suspect that your Zettle Account has been used for unauthorised, illegal, or criminal purposes. This is the fee we pay to the card issuer (bank or other financial institution) that supplied the card to your customer. You will receive funds either to your PayPal Account or Bank Account (your Designated Account) depending on the group of Merchants you fall in as described in section 1 above: If you are a Fully Merged Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your PayPal Account per transaction. iZettle's fees range from 2.75 percent for monthly card turnovers below 2,015 down to just 1 percent for monthly card turnovers above 39,693. Zettle uses Bambora and Elavon as its acquirers in the EU. The transaction information will also show all Fees incurred, any other amounts charged to your Zettle Account in the relevant period and information on payouts to your Designated Account. Its suitable for most types of businesses and integrates with a host of software, so you can build what works for you. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to deliver such guarantees or other security upon our request. Select Bank Deposit. These payment alternatives as well as the functionalities set out in section 12 may not be available in your country. If you are a Zettle-only Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your Bank Account. Deemed authorised and regulated by the Financial Conduct Authority. This section 16 applies only if you are a Zettle-only Merchant or Connected Merchant as described in section 1 above. If there are insufficient funds to cover your liability, you agree to reimburse us immediately on demand through other means. I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. Refunds are free to process and you also get the transaction fee refunded. Any amount attributable to a payment transaction may be reversed or charged back to your Zettle Account (a "Chargeback") if the transaction: a) is disputed in any way, b) is reversed for any reason by the Card issuer, c) was not authorised or we have reason to believe that it was not authorised, and/or d) is alleged to be illegal, suspicious or in violation of these Payment Terms and Conditions. The Payment Service will enable you to accept and process payments from your customers (i) by Card or their smartphone, tablet or other compatible mobile device enabling them to take contactless smartphone/device transactions through the use of the App installed a) on your smartphone, tablet or other compatible mobile device connected to your Zettle Reader, b) on a compatible mobile device enabling you to take contactless payments directly in the App (the Tap on Phone Service), or c) directly on a Zettle Reader enabling you to take contactless payments, (ii) when your customers pay an invoice online using a Card or any other online payment method made available by us in your jurisdiction (the Invoicing Service), (iii) when your customers pay for your products and/or services through a payment link provided to your customer by email, text message or similar communication tool, and (iv) by redeeming gift cards issued by you using our gift card service (the Zettle Gift Card Service). We charge per transaction there are no hidden fees or lock-in contracts. Do I need to charge VAT to client for Freelancer? When your customer has paid the invoice online by Card or by using any other online payment method made available by us in your jurisdiction in a correct manner, your customer shall be deemed to have fulfilled its payment obligation to you in relation to such invoice. Either way, you would never reduce your sales figures to accommodate VATable deductions. 2 - Zettle charge a fee to the seller. Your Output VAT on a 100 sale at standard rate is 20 - end of! We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. For each sale, there will be a receipt and two payments. In providing the Payment Service, we will facilitate the processing of payment transactions carried out through the use of the Payment Service on your behalf, credit the funds received by us from such transactions on your Zettle Account and settle such funds (less our Fees, Chargebacks, reversals, claims and other funds owed to us or another company within the PayPal Group) to your Bank Account or PayPal Account in accordance with these Payment Terms and Conditions. All the products the client sells are VATable. How to claim VAT on Stock Donated to charity. By signing up for the Payment Service, you instruct and authorise us to perform credit checks, sanction controls and other verifications which may require that you supply such additional information and documentation as is reasonably required for us to verify your identity and fulfil all our anti-money laundering, counter terrorist financing and other regulatory obligations. 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