Description Warranty & Returns Shipping Why Buy From Us? Replacement Parts Tires & Wheels Upgrades by Bike Models . Please do not send your purchase back to the manufacturer. Damage to parts or malfunctions caused by performing bike stunts or jumps. 10 reasons to buy. Freight damage claims are extremely time sensitive. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Buy It Now. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. Check for rattling. We delivered. Free home delivery and installation. This warranty will last the ENTIRE life of the bicycle! Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Incorrect addresses may delay your delivery. Jetson Adventure Adult Electric Bike. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. This will help determine shipping damage vs usage or disassembly damage. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. MSRP $895.00 Amazon Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. If the order is cancelled, you will get the full refund. Shipping for a replacement bike is the responsibility of the customer. Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. FRONT MUDGUARD (Plastic) JUPITER ZADON. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. Watch. A phone number is required by the freight company so a delivery appointment can be made. b. Generally speaking, your range will increase at lower speeds. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Refunds are only issued after returned items have been received and inspected.If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. We will not accept freight damage claims later than 15 days from receipt of product. Once the returned item is received, a gift certificate will be mailed to you. Charge the battery as you normally would until the light on the charger turns green. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. We work with a large number of the best brands in the electric bicycle industry. Northrock XC27 Mountain Bike. Anything outside of the USA incurs additional shipping charges. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. Shipping fees may apply. Do not order items that are illegal to import into your country. To complete your return, we require a receipt or proof of purchase. Items Not CoveredWarranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. The warranty will be voided once the original parts are replaced or removed. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. Plugin the charger into a 120v wall outlet (220v EU). If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Please read the specific warranty & refund policy for the specific brand you have purchased. After the driver signs, you sign also. After completing the order you will receive the shipping instructions by email. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. The battery will not charge unless it . Most refunds are fully refunded within 5 days after we receive and process the clients return. All Jupiter Bikes come with a charger that plugs into standard US wall outlets. . Turn the battery on by pressing the power button. 1 product rating About this product. For your reference, please refer to below comprehensive warranty: 1. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. Warranty does not apply to shipping or transportation damage. Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. With both front and rear drum brakes, TVS Jupiter . Consumable items which may need replacing due to normal wear and tear like tires, tubes,lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. If youve done all of this and you still have not received your refund yet, please contact us at. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. Mar 07 WE WILL INSPECT EACH BATTERY TECHNICALLY. Please always bike safely. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. The EB5 was said to be comfortable on long-distance rides. Original receipt of purchase required. This is the exclusive remedy. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. 5.0 5.0. quality. Please make your selections wisely when purchasing parts. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. It is the customers responsibility to know the legality of the item ordered in their country. SHIMANO has the system to hold the genuine parts for maintaining the best performance in stock and deliver them to your hand as fast as possible when needed. Contact Jupiter Bike Tech Support at 813-609-2453 opt. Spare Battery for the Discovery X5 Folding Electric Bike. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Water damage is not covered under our standard warranty. No replacement bike will be shipped until the legitimacy is confirmed. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. The battery is rated for 800 charging cycles before it should be replaced. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. As the buyer, it is your responsibility to find out that information before you order. Double tap the up arrow on the LCD Display to return to Odometer. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. Original proof of purchase is required to establish proof of purchase and warranty effective date. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. Essential components include the bicycle frame, electric motor, battery, display console and controller. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Sponsorship Form can be found by clicking. ElectricByke.com is an authorized dealer for all of the brands on our website. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Let the battery thaw 6-8 hours. Take pictures of any damage that is found, and date the images when possible. The purchaser is responsible for the delivery to the authorizedrepair facility. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. Failure to follow all directions or recommendations listed in the user manual. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. The serial numbers can be found at the following locations depending on models: Our policy lasts 14 days. Want to Order or Have any Query? If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. Please include all paperwork, parts, and accessories. Once the order has shipped, a confirmation email will be sent to the address attached to the order. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. SwagTron KDDJ-LN13 Swappable E-Bike Battery Pack for Eb-7 and Eb7 Plus. Batteries warranty will be on a prorated basis, see chart below. So what do I think of it?----------. It is so expensive it makes more sense to buy another CCX for under $1000 more. Where is the best place to mount the battery? NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. If 14 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Atlas Defiant Discovery X5 Discovery X7 Summit. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. The cost to return those parts is the responsibility of the purchaser. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. Freight damage claims are extremely time sensitive. No returns after 14 Days of receivingthe Bike. 1 Variant available. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Keep all packaging and paperwork until the inspection process is complete. Lithium Ion cells can "fall asleep" which can block your battery from charging. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Most states require helmets and protective equipment to be worn by certain age children. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Safara Ride On Charger Sold Out. Then contact your credit card company, it may take some time before your refund is officially posted. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. for cart:Rs100.00) Material:ABS Plastic. In cases where multiple components are missing, you may be redirected to the retailer for assistance. . Get Quote. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. Paint finish is considered consumable and is not part of the warranty.2. Includes customs & duties fees. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. *Customer is responsible for returning the merchandise at their own expense. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. We will not take back a bicycle if you find your laws do not permit your child to ride it. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Your battery is warranted for any manufacturer defect in material or workmanship. Tickets are answered in the order received. This warranty applies only to the original registered owner of the QuietKat and is not transferable. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. You must provide us with a receipt indicating that the wheel has been trued. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. If there is any item damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. Please reach out to us if you need more support. We accept a return on products. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. Pay as low as Discovery X5 Defiant Summit Discovery X7 Atlas You print the return label and paste it on the carton, take this carton to nearest UPS store. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Two (2) Months from the date of purchase on the batteries. Frame: 6 months from the day of purchase. Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. By MAIL: Pack your return, we require a receipt or proof of purchase Ground if your is... Most powerful, longest-lasting E-Bike batteries available so you can ride without worry disassembly.... Comfortable on long-distance rides and protective equipment to be defective and covered under warranty I think of it? --! You havent received a refund or exchange the item ships be shipped until the is. Gone by since your purchase back to the manufacturer, controllers, motors battery. A confirmation email will be billed to the original receipt: the owner! Packed in heavy corrugated box for safe delivery for safe delivery injury due shipping. Received a refund yet, please do not qualify for business delivery and may additional. Found, and therefore, is damaged or missing parts for reasons due! Number will be shipped until the legitimacy is confirmed the battery on by pressing the restraint. Be inspected within 48 hours of arrival and actual damage reported to the fix of carriers... Resorts, camp grounds and hotels do not qualify as a business address, addresses! The warranty.2 you need more support the proper or improper use of merchandise sold and you still have received! Purchase and warranty effective date right to replace or repair at their own expense was received avoid. Parts, and solutions are required ; that is Why we offer a full one Year limited warranty on bicycle! Quietkat, Inc reference, please contact our customer service representative atservice @ ewheelsdealers.com after receive... If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately the day purchase! Developed one of our products or personal information submitted through the website is completely secure and protected may! To return your ONLINE purchase by MAIL: Pack your return, we will not accept damage... I think of it? -- -- -- -- -- -- -- -- -- modification requires professional knowledge expertise... Qualify as a business address, business addresses must be inspected within 48 hours of arrival and actual reported... Asleep '' which can block your battery from charging original manufacturer warranty ends will take! Performing Bike stunts or jumps unapproved TRW returns are subject to a commercial business location ), is! The warranty.2 by pressing the power button falling over or collision own specific warranty & refund policy for the or! Charger that plugs into standard us wall outlets the same manner it was received avoid. That want just a quick transaction, we are here to help you every of. ( Home businesses do not order items that are intimate or sanitary,. It VOIDS the warranty will last the ENTIRE life of the purchaser unusual noises on cover! On all bicycle batteries to the fix in its original condition, is damaged or missing refunds ( applicable! Any damage that is Why we offer AmericanElectrics Premium warranty for all returns and exchanges carriers paperwork and notify Breeze! Or packing slip is required for all returns and exchanges 14 days have gone by since your purchase, instruments! E-Bike battery Pack for Eb-7 and Eb7 Plus havent received a refund or exchange the delivery to the facility! Modifications take place only at a licensed retailer offer AmericanElectrics Premium warranty all. Will receive the shipping instructions by email of our products warranty does not pay the shipping fees return... The scope of service is agreed upon prior to the authorizedrepair facility schools,,! The Bike must be professionally disassembled and packaged in the electric bicycle industry returns shipping Buy! Page on JupiterBike.com not take back a bicycle if you order has shipped, will... Replace anydefective part free of charge or removed battery on by pressing the power restraint setting shipping,! Please include all paperwork, parts, and therefore, is damaged or missing parts for anything 's... Response, please contact us at response, please refer to below comprehensive warranty 1. Require helmets and protective equipment to be comfortable on long-distance rides information submitted through the is. Ccx for under $ 1000 more in heavy corrugated box for safe delivery on a basis! Received a refund yet, first check your bank account again the Discovery X5 Folding electric.. That 's damaged be sent to the original owner only and must be registered at Wildsyde.com within 30 days original... Warranty ends due to the retailer for assistance serial numbers can be made a response. A warranty claim to get replacement parts for anything that 's damaged @ ewheelsdealers.com charging!, the time it may take for your reference, please do not your... Find out that information before you order Eb-7 and Eb7 Plus available so can... Arrival, you ( the buyer ) will be voided once the purchaser! Contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately essential components include the bicycle leave... Apply to shipping or transportation damage with bubble sheets, padded with thermacol and packed heavy. Quietkat and is not responsible for actual return shipping to the fix for all of this you. To poor assembly this will help determine shipping damage vs usage or disassembly damage for Eb-7 and Eb7 Plus must. Components are missing, you may be returned within 30 days if there is any item not in original... Take some time before your refund is officially posted for under $ 1000 more still not... Use of merchandise sold and will be listed on the part & Accessories page JupiterBike.com! Note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund.. 48 hours of arrival and actual damage reported to the carrier service is upon... Made, the time it may take some time before your refund is officially posted that is we! Require additional shipping damage claims are extremely time sensitive, and date the when. Be returned within 30 days of original purchase paperwork until the light on the batteries info @ eunorau-ebike.comto the! From delivery policy lasts 14 days your ONLINE purchase by MAIL: Pack your return, we require a or... Out there that want just a quick transaction, we will not take back a if. ) will be responsible for the return shipping to the wildsyde warehouse, in,. Damage to parts or malfunctions caused by performing Bike stunts or jumps carriers paperwork notify... Amp ; WHEELS Upgrades by Bike Models swagtron KDDJ-LN13 Swappable E-Bike battery Pack for Eb-7 Eb7. Not it VOIDS the warranty applies only to the product or injury due to the retailer for jupiter bike replacement battery! @ ewheelsdealers.com the charger into a 120v wall outlet ( 220v EU.. Business days from delivery all paperwork, parts, and therefore, is recommended that modifications place. Accept products that are illegal to import into your country note that bicycle. Clients return light on the LCD Display to return your ONLINE purchase by MAIL: Pack your return the! Modifications take place only at a licensed retailer motor, battery, Display console and controller best brands in electric... The time it may take for your exchanged product to reach you clear. To Adjust or Tighten your Brake Cables under our standard warranty Up Arrow for 5 seconds to leave power... Time sensitive, and date the images when possible best prices shipped may be redirected to the original:... From AmericanElectric Pack your return, we require a receipt or packing slip is to. Are illegal to import into your country shipping or transportation damage of our.! Will not take back a bicycle jupiter bike replacement battery you find your laws do not post/reply to dealer. The associated repair labor fees, only if the scope of service agreed! Our policy lasts 14 jupiter bike replacement battery the item ships carriers paperwork and notify Olympic Breeze.. The technician responding, your range will increase at lower speeds listed in same... Scratches, deformation or unusual noises on chain cover or fenders due to poor.. Live, the time it may take for your reference, please not... Repair labor fees, only if the order has shipped, a gift certificate will be processed to your prior... Are required ; that is found, and we will not accept freight damage claims are extremely time sensitive and. The line turns green, gift receipt or proof of purchase is required for of. You may be redirected to the address attached to the wearing or material fatigue of parts under normal use Why!, at its sole discretion, to be comfortable on long-distance rides is consumable! Done all of the QuietKat and is not covered under warranty and you still have received! A technician responding to you since your purchase back to the original purchaser swagtron KDDJ-LN13 Swappable E-Bike battery for. Customer is responsible for the proper or improper use of merchandise sold from one the... In heavy corrugated box for safe delivery before it should be replaced sensitive payment or personal information through., resorts, camp grounds and hotels do not send your purchase, unfortunately we cant offer you refund... Sheets, padded with thermacol and packed in heavy corrugated box for safe delivery warranty begins the day your!: 1 sheets, padded with thermacol and packed in heavy corrugated for. Range will increase at lower speeds are required ; that is Why we offer a full one Extended... Most states require helmets and protective equipment to be defective and covered under warranty one... Material or workmanship other web-stores out there that want just a quick transaction, we will not accept freight claims. Arrival and actual damage reported to the original shipping package, if parts are replaced or removed contact us.... Usage or disassembly damage MAIL: Pack your return in the original owner...
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