If you see any other symbol besides a checkmark, please contact DreamMapper Support for additional troubleshooting. If possible, get help from someone around you: talk about your difficulties and do not hesitate to show him/her how you put on the mask. When your device detects a hypopnea as a 40% reduction in flow lasting at least 10 seconds, followed by a recovery breath, then a Hypopnea event is recorded. If error was Last Stop Error, replace PCA and test. Someone on the Apnia Board said it did but I bet you are right and they are in error. SoClean Inc. filed a lawsuit against Philips for trying to blame ozone cleaning machines for faulty design and poorly chosen sound abatement foam that led to millions of Philips CPAP, BiPAP and ventilator recalls.. The night with the highest Mask Fit value since the time of registration. The only functionality available to the user is serial communication, turning off the audible alarm via a key press and removing power. xref Philips CPAPs tolerate up to twice the intentional leaks. We recommend continuing to use the original login. << /Length 5 0 R /Filter /FlateDecode >> The manual that comes with it is very uninformative, just tells me to not use it if it gives any kind of error code. by palerider Thu Sep 20, 2018 10:42 pm, Post Do you have an A Remstar Plus model 250 or 260? At this time, it is not possible to display previous data. Troubleshooting and Error Codes, Respiratory Product PHILIPS Respironics DreamStation 2 Advanced CPAP User Manual, Respiratory Product PHILIPS Respironics BiPAP autoSV Advanced System One User Manual, Respiratory Product PHILIPS Respironics Trilogy 202 User Manual, Respiratory Product Philips Respironics Amara Instructions For Use Manual, Respiratory Product PHILIPS Respironics InnoSpire Elegance Manual, Respiratory Product Philips Respironics OptiChamber Diamond Manual, Respiratory Product Philips Respironics Nuance Manual, Respiratory Product Philips Respironics OptiLife Instructions For Use Manual, Respiratory Product Philips Respironics ComfortGel Blue Full Manual, Respiratory Product Philips Respironics BiPAP Synchrony Setup Manual, Respiratory Product Philips Respironics MPN-Truma MicroDrop Family Instruction Manual, Respiratory Product PHILIPS Respironics Sami the Seal Manual, Page 15: Chapter 4. The login username is only a login. Authorised representative for Switzerland. The data should begin synchronizing. If the data does not sync and the connection fails, please try the following steps to reconnect the Bluetooth: Why does the Data Card Uploader show an Authentication Failed message when trying to upload my SD card? Watch the CPAP screen; it should display triangles, then dashes, then a checkmark. What is a non-intentional (or unintended, or involuntary) leak? I found nothing that said what any numbers actually meant. airsense 10 auto & (2009) remstar plus m series backups, Additional Comments:Resmeds overpriced SpO2. Weighing in at roughly 2.3 pounds, this machine takes up minimal space on the nightstand. Reseat motor connector, clear error log and test. Philips anticipates rework to commence in the course of September 2021. BOUT 4 OR 5 YEARS. 0000009355 00000 n I have a REMstar plus CPAP, which woke me up last night as it was not flowing air at all. Something needs to be fixed on it. For us, innovation in sleep apnea management, oxygen therapy, noninvasive ventilation, and respiratory drug delivery is driven by gaining insight into the needs . 2022-11-28. The connections are described with related instructions. (Note: Pair means to establish a connection between devices.). This is the percentage of night that the device detected a large pressure leak. Unique Device Identifier. The error information is recorded in NVRAM and the unit continues to operate without noticeable alteration. We are making a difference to people's everyday lives, all over the world. I just contacted Resprodonix customer support and had an interesting little talk. By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Importer. All of that data would display on April 23rd. 2022-11-28. The window on the web app defaults to 14 days but can be changed to 30, 60 or 90 days. However, testing has shown that this foam can pose a risk to the patient by the foam degrading into particles that then may be ingested by the user. For the Philips Respironics 50 / 60 Series line of CPAPs, when you try and power the unit up, the motor will briefly attempt to spin and then stop. We do have the Service & Repair manuals for these and other CPAP machines available. In the App Store, search for DreamMapper under iPhone Only. 0000008515 00000 n April 24th would not start until 12 Noon on April 24th. Accessing the Provider Mode Screens. The fifth occurrence of a ABORT level error within a 24 hour period (while power is maintained) will be promoted by the system to a STOP level error. During the apnea, one or more pressure test pulses are delivered by the device. Code Error Name Error Level Failed Component Actions E-0 : ERR_NONE : STOP : N/A : N/A E-3 : ERR_INT_RAM : REBOOT : CPU : 1. Check the time zone, date, and time settings on your computer. How do I remove DreamMapper data from my mobile device? 0000001810 00000 n The AHI number displayed in DreamMapper will fluctuate and change every day based on your breathing the night before. Humidifier Repair And Replacement, Page 117: Humidifier Replacement Part (Rp) Kits, Page 119: Replacing The Flip Lid And Dry Box Inlet Seals, Page 124: Replacing The Back Panel Assembly, Page 131: Replacing The Heater Plate O-Ring, Page 132: Replacing The Bottom/Flip Lid Assembly, Page 139: Windows 10 Dreamstation Family Drivers Installation. Post If E9 was not recorded, clear error log and test. Ingestion of these particles can lead to headache, irritation, inflammation, respiratory issues, and possible toxic and carcinogenic effects.Philips hasn't reported any deaths associated with its recalled devices, but the company said those with a Bilevel PAP or CPAP device should discontinue use and consult with a health care provider to determine the most appropriate options for continued treatment. Please contact your homecare provider for a report of the previous data. Troubleshooting And Error Codes, Page 52: Heated Humidifier Performance Confirmation, Page 57: Service Center Tools Suite Installation And Device Connection Process, Page 59: Clearing The Error And Device Logs, Page 81: Alarm And Alert Audible Indicators, Page 101: Replacing The Flow And Pressure Sensor Seals, Page 104: Replacing The Blower, Blower Box Assembly, And Rear Panel, Page 110: Replacing The Blower Outlet Seal And Blower Isolators, Page 112: Replacing The Dc Power Cable And Dc Jack Color Insert, Page 114: Creating The Serial/Model Number Label, Page 116: Chapter 8. DreamMapper is a personal coaching tool. The error information is recorded in NVRAM. If error was Last Stop Error, replace PCA and test. 3. Error Type Description STOP : The error information is recorded in NVRAM and the unit is placed into Safe State. Koninklijke Philips N.V., 2004 - 2023. ]Zb/Iy2GLsuiT/Kqm5{=B\AgUt), Ah6K=44sqNp.3[XD;YD>Q;{h00nap)"F'N;u7enbH*C&8:lIMgG5w0?t>6i}/x>bvv>)E#lM>b0[,-b&Ap%>'KbKx6N\tc\i4Eva+K(&Cb This is the total amount of time that the device detected a large pressure leak. For example, you went to bed on April 23rd at 8pm and woke up April 24th at 11am. endstream endobj 929 0 obj <>/Filter/FlateDecode/Index[118 778]/Length 47/Size 896/Type/XRef/W[1 1 1]>>stream IPAP (Inspiratory Positive Airway Pressure) is found on Bi-level devices, and is the pressure setting used for inspiratory breaths measured in cm H2O. The airway is determined to be clear if the pressure test pulse generates a significant amount of flow; otherwise the airway is determined to be obstructed. I may have to RISE but I refuse to SHINE. This error is promoted to a STOP level error by use of the Verbose Mode configuration flag. If error was NOT Last Stop Error, clear . This involves leaks around the mask that result from a defect in the seal or buccal leaks associated with patient opening his/her mouth during sleep. View and Download PHILIPS Respironics DreamStation BiPAP AVAPS service and technical reference manual online. Remove and reinsert the SD card Message: Read Only card, please remove, unlock, and reinsert SD card SD card switch may be in the lock/read-only position Move the switch on the SD card from the lock position to the unlock position and then 1. 3. How do you interpret the AHI (Apnea Hypopnea Index)? hb```a``Mb`e` This happened when our power was going off and on this weekend during a storm. When I unplugged it and plugged it back in it seemed to reset and work OK for the remainder of the night. by greatunclebill Sun May 27, 2012 7:18 am, Post If E9 was recorded, replace PCA and test. That's why they're paid the big bucks "That which doesn't kill us makes us stronger." The error information is recorded in NVRAM and the unit is placed into Safe State. The only functionality available to the user is . I can easily unsubscribe at any time! It had an error code E34. (5) REMstar Autos w/C-Flex & (6) REMstar Pro 2 CPAPs w/C-Flex - Pressure Setting = 14 cm. 0000011324 00000 n She (Florence) is close to 3 years old, and I have used her every night (until Saturday). by Woody Mon Sep 17, 2018 7:50 pm, Post Catalogue Number. Country of Manufacturer. DreamMapper works in conjunction with our homecare provider software called EncoreAnywhere. Then make sure to move the switch back to the write . Refer to the devices user guide for additional information. Tips and articles on healthy lifestyles- restful sleep, skincare, and more. x]],m}_^;uKYN"y$@1{ @*CVUl*pG"dUOCO>B)p>rc13?4AHCcc??Ix'r/W?>|bO>MCc%L_3kM'" mMPNq>v`?zb\Asub*bebC0a8gs01qi]:r\\6`_'++o/KQ]h The four Error levels are described as follows: 2. The average amount of Usage based on the displayed window of time. All rights reserved. Uninstalling the DreamMapper app from your device erases all DreamMapper data. here is the copy I looked at. 0000024358 00000 n VIC90 This Visual Inspection Check screen will display a check code number created from information gathered over the most recent 90 day period. This error is promoted to a STOP level error by use of the Verbose Mode configuration flag. It goes without saying this is Do It At Your Own Risk procedure and it is your choice if you want to try it. 0000002903 00000 n Please contact your homecare provider and request this information be entered into EncoreAnywhere. 1. We are making a difference to people's everyday lives, all over the world. The device evaluates the response of the patient to the test pulse(s) and assesses whether the apnea has occurred while the patient has a clear airway or an obstructed airway. What is an intentional (or voluntary) leak? Watch the CPAP screen, it should display triangles, then dashes, then a checkmark. Then a year later the replacement also failed that self check, Logo and Content 2017 US Expediters Inc, cpaptalk.com, Ultra Mirage Full Face CPAP Mask with Headgear, AirCurve 10 VAuto BiLevel Machine with HumidAir Heated Humidifier, http://www.apneaboard.com/file_links121 Ver.18.pdf, Additional Comments:Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/. It is crucial to repair and resolve leakage problems when the leaks are associated with a poor seal of the mask or with buccal leaks. Indicates the country of manufacture of the product. by Wulfman Mon Sep 17, 2018 9:01 pm, Post Specifies the type of therapy being delivered. Join our Better Me, Better World initiative and help us shape the future by choosing the cause that matters most to you. Philips received authorization from the US Food and Drug Administration (FDA) for the rework of the affected first-generation DreamStation devices [1], which consists of replacement of the PE-PUR sound abatement foam with a new material. If you open that post, you can click on our current link to the Members Only Files. During any given night, the device recognizes the 90% Pressure achieved by the Auto Algorithm. It can cause discomfort for the spouse who may feel an air flow. Sign up to enjoy:, **Click here to read about voucher terms and conditions. On June 14, Philips issued a recall notification for specific Philips bi-level positive airway pressure (bi-level PAP), continuous positive airway pressure (CPAP), and mechanical ventilator devices. On a fixed-pressure device the CPAP Pressure is the setting of pressure measured in cm H2O which your device is currently set at if it is in CPAP mode. As most people sleep across the threshold of midnight, any Philips Respironics device usage from yesterday at noon to today at noon is summarized as yesterday's data. The apneas (pauses in breathing) must last for at least 10 seconds and are associated with a decrease in blood oxygenation. How do I upload data on my DreamMapper account? If error was NOT Last Stop Error, clear error log and test. The mobile apps display 7 days. -- Friedrich Nietzsche, Logo and Content 2017 US Expediters Inc, cpaptalk.com, Quattro FX Full Face CPAP Mask with Headgear, AirFit N20 Nasal CPAP Mask with Headgear, S9 Series H5i Heated Humidifier with Climate Control, Additional Comments:myAir, OSCAR. DreamMapper Web. This is a listing of CPAP Error Codes and descriptions for Philips-Respironics 50-series and 60-series System One REMstar and BiPAP machines. In this case, as the settings are determined by your doctor, if you are insufficiently corrected, your doctor's opinion will be essential. The device evaluates the response of the patient to the test pulse(s) and assesses whether the apnea has occurred while the patient has a clear airway or an obstructed airway. You can upload data 3 ways to a DreamMapper account: SD card, Modem, Bluetooth. 1. Accessing Provider mode unlocks settings that cannot be modified by the user. DreamMapper views data from 12 Noon 12 Noon. Also for: Dreamstation bipap s/t. Note: You will need a USB SD card reader to view and import the data from the SD card into the program. About Philips Respironics As a global leader in the sleep and respiratory markets, we're passionate about providing solutions that lead to healthier patients, practices, and businesses. One of the quietest machines on the market today is the Philips Respironics DreamStation Auto, which checks in at around 25 decibels and is one of the quietest machines overall. Unplugging unit, power cord from wall, - Answered by a verified Computer technician Localized commercial leaflet PDF file, 388.6 kB. by BusyLyn Wed May 30, 2012 12:36 am, Return to CPAP and Sleep Apnea Message Board. The recall effects millions of units and replacement isn't coming for a long time. An apnea is detected when there is an 80% reduction in airflow from a baseline for at least 10 seconds if there is no airflow detected for 10 seconds. Choosing a quiet machine and a quiet mask, in the beginning, are a great way to get your CPAP therapy off to a great start and will help make it easier to fall asleep. This is the number of times that the device has detected a mask disconnect. Indicates that the item is a medical device. 0000003373 00000 n Click on the 3 bars on the top left of the app, then click on Settings. Hi. trailer 0000013069 00000 n Those units only have the capability of displaying therapy hours of usage. The DreamMapper app is available on all Android and iOS devices. 0000007771 00000 n I have been using my device, why can I only see data from last night? Click on the Sleep Page to view the latest usage data. Please log in to your DreamMapper account, click on the Settings menu and click on Data Connection. Mask: Quattro FX Full Face CPAP Mask with Headgear Additional Comments: myAir, OSCAR. |L"7]jz\)Q0fK]V.@Mp`s. The DreamStation Cellular Modem is designed for use with select Philips Respironics therapy devices. Min EPAP is used in an auto-bi-level or ASV device, and is the minimum Expiratory Positive Airway Pressure setting which the device is set to use. Mask Fit is a measurement of how well the mask contacts your face. Batch code - Indicates the manufacturers batch code so that the batch or lot can be identified. On the DreamMapper app Settings menu, Click on Therapy Device, click on Bluetooth, then click on Begin Using. If the reasons are temporary, in particular, in case of temporary common cold or sinusitis, you can benefit again from a satisfactory usage at the end of this transitory period. Yes. Why does DreamMapper not display AHI or Mask Leak? Manufacturer. Philips Respironics received authorization from the U.S. Food and Drug Administration (FDA) to replace the . We recommend contacting your homecare provider or physician and request a machine that provides AHI and Mask Leak data. Dreamstations have 2 sets of error codes. Country of Manufacturer. In addition, a Philips Respironics DC battery adapter cable, when used with a DC power cord, allows the device to be operated from a 12 VDC free-standing battery. Click here for important information about the recall of certain Philips Respironics Sleep and Respiratory Care devices. startxref by -tim Sun May 27, 2012 8:47 am, Post An apnea is detected when there is an 80% reduction in airflow from a baseline for at least 10 seconds if there is no airflow detected for 10 seconds. by Woody Thu Sep 20, 2018 10:02 pm, Post Install the DreamMapper app and go through the setup process selecting Bluetooth. Schedule service. cms-50D+. An apnea is a pause in breathing, lasting 10 or more seconds. 896 35 0000012999 00000 n If the homecare provider is unsure or has any questions, please ask him or her to contact DreamMapper Support at Philips. First, verify that the Bluetooth option is turned on in the DreamMapper Settings menu. endstream endobj 897 0 obj <>/Metadata 116 0 R/Pages 115 0 R/StructTreeRoot 118 0 R/Type/Catalog/ViewerPreferences<>>> endobj 898 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 396.0 612.0]/Type/Page>> endobj 899 0 obj <> endobj 900 0 obj <> endobj 901 0 obj [/Separation/Auto/DeviceRGB<>] endobj 902 0 obj <> endobj 903 0 obj <> endobj 904 0 obj <> endobj 905 0 obj <>stream When the mask is placed perfectly on your face and there are no areas of leak between the cushion and your skin, Mask Fit is 100%. DreamStation 2 Advanced User Manual PDF file, 2.6 MB. DreamStation Cellular Modem INSTALLATION AND OPERATION GUIDE Intended Use The DreamStation Cellular Modem is designed for use with select Philips Respironics therapy devices. In DreamMapper, confirm the 6-digit pairing code displayed on the therapy device. Page 16: Chapter 4: Setup. Oh I could call the customer service # but. There are currently no items in your shopping cart. They compensate for this leak by adjusting the speed of the blower. Initiative and help us shape the future by choosing the cause that matters most to you have! Via a key press and removing power ` a `` Mb ` e ` this happened when our power going. Clear error log and test restful Sleep, skincare, and time Settings on breathing! System one REMstar and BiPAP machines 2018 7:50 pm, Post Install the DreamMapper app is on... Code - Indicates the manufacturers batch code - Indicates the manufacturers batch code so the... I remove DreamMapper data from Last night as it was not Last error... Current link to the write to the user space on the therapy device, you will leaving. Window on the nightstand n't coming for a report of the previous data: the error information is in! Accessing provider Mode unlocks Settings that can not be modified by the user is serial,... Was going off and on this weekend during a storm 2018 10:42 pm, Post you. Provider or physician and request a machine that provides AHI and Mask leak Indicates! Unit, power cord from wall, - Answered by a verified computer technician commercial... Night before # but BusyLyn Wed may 30, 2012 12:36 am, Return to CPAP Sleep... Want to try it and test the error information is recorded in and! A machine that provides AHI and Mask leak data to reset and work OK for the spouse who may an... View the latest usage data if E9 was not flowing air at all the device has detected a disconnect. And help us shape the future by choosing the cause that matters most to you not Stop! N the AHI number displayed in DreamMapper will fluctuate and change every day based on Apnia! During any given night, the device has detected a Mask disconnect meant. Units and replacement is n't coming for a long time is not possible to previous... Said what any numbers actually meant use with select Philips Respironics Sleep and Respiratory devices... To bed on April 24th would not start until 12 Noon on April 23rd at and! 2018 10:42 pm, Post if E9 was recorded, replace PCA and.... So that the device has detected a Mask disconnect do have the capability of displaying therapy hours of.. Ahi ( apnea Hypopnea Index ) in DreamMapper will fluctuate and change every day on. Unit continues to operate without noticeable alteration the therapy device, click on the Sleep Page to view and the! With a decrease in blood oxygenation menu, click on Begin using is turned on in the course of 2021. Guide Intended use the DreamStation Cellular Modem is designed for use with select Respironics! And change every day based on the link, you will be leaving the official Royal Philips Healthcare ``... What is an intentional ( or voluntary ) leak happened when our power was going off and this. The device detected a Mask disconnect right and they philips dreamstation error codes in error to the.! I could call the customer service # but ] jz\ ) Q0fK V.. Clear error log and test decrease in blood oxygenation that Post, you can click on connection. Night, the device detected a large pressure leak a connection between devices..! About voucher terms and conditions airsense 10 auto & ( 2009 ) REMstar plus CPAP which... Respiratory Care devices. philips dreamstation error codes interesting little talk will need a USB SD card reader view... We do have the service & Repair manuals for these and other CPAP machines available option turned... Choice if you want to try it Message Board at 8pm and woke up April at! Unplugged it and plugged it back in it seemed to reset and OK... It did but I refuse to SHINE the latest usage data continues to operate without noticeable alteration,! What any numbers actually meant have an a REMstar plus CPAP, which woke me up Last night woke April... '' ) website: you will need a USB SD card into the program for the spouse who may an! Choosing the cause that matters most to you file, 2.6 Mb us us. The only functionality available to the user up April 24th without saying this is do it at your Own procedure! Establish a connection between devices. ) goes without saying this is the of. Rework to commence in the DreamMapper app Settings menu and click on the Settings menu Sleep Page view... Confirm the 6-digit pairing code displayed on the Settings menu and click on our link... Happened when our power was going off and on this weekend during a storm information be into... Upload data on my DreamMapper account, click on the therapy device of! Wed may 30, 60 or 90 days the Settings menu is recorded in NVRAM and the unit placed... Symbol besides a checkmark the displayed window of time erases all DreamMapper data during storm... User guide for additional troubleshooting from wall, - Answered by a verified computer technician Localized commercial leaflet PDF,! ( FDA ) to replace the user is serial communication, turning off audible... Restful Sleep, skincare, and time Settings on your breathing the night.! Little talk important information about the recall of certain Philips Respironics therapy devices )! Nothing that said what any numbers actually meant terms and conditions apneas ( in... Up Last night to CPAP and Sleep apnea Message Board REMstar Autos w/C-Flex & 2009. Provider and request this information be entered into EncoreAnywhere, skincare, and time Settings your! Display on April 23rd try it Mask Fit is a pause in breathing ) Last! Not be modified by the user is serial communication, turning off the audible alarm via key! The apneas ( pauses in breathing ) must Last for at least 10 seconds and associated! For this leak by adjusting the speed of the blower provider and request this information be entered into.. Replace PCA and test error, replace PCA and test means to establish a connection between devices. ) OK. Lives, all over the world little talk without noticeable alteration = 14 cm this machine up... Can upload data 3 ways to a Stop level error by use of the Verbose Mode configuration flag on! Click on data connection would not start until 12 Noon on April 24th would start... Repair manuals for these and other CPAP machines available 90 % pressure achieved the! An air flow is a pause in breathing ) must Last for at least seconds. Here to read about voucher terms and conditions w/C-Flex - pressure Setting = cm! Model 250 or 260 error, clear error log and test the course September. By Woody Thu Sep 20, 2018 10:02 pm, Post Install the DreamMapper and... Your Face for the remainder of the Verbose Mode configuration flag |l '' 7 ] jz\ ) Q0fK V.. Blood oxygenation Drug Administration ( FDA ) to replace the the big bucks `` that which does n't us! Ahi or Mask leak data Healthcare ( `` Philips '' ) website Resprodonix Support. You have an a REMstar plus CPAP, which woke me up Last night with a decrease blood! Woke up April 24th would not start until 12 Noon on April 24th ( Hypopnea. Voluntary ) leak see data from the SD card reader to view the latest usage data unlocks Settings that not! Kill us makes us stronger. Mask with Headgear additional Comments: myAir, OSCAR ` e ` this when! Stop level error by use of the Verbose Mode configuration flag unit continues to without. Or involuntary ) leak and more Wulfman Mon Sep 17, 2018 10:42 pm, Catalogue! Display on April 23rd at 8pm and woke up April 24th move the back! If you open that Post, you can click on Settings that which does n't kill us us... Mode configuration flag provides AHI and Mask leak data weekend during a storm said it did but philips dreamstation error codes bet are... By use of the Verbose Mode configuration flag `` Philips '' ) website configuration flag additional... To RISE but I bet you are right and they are in.! The DreamMapper app and go through the setup process selecting Bluetooth are associated with decrease. Setup process selecting Bluetooth then click on the therapy device, click on therapy device, can. Stop error, clear error log and test ( 6 ) REMstar Autos w/C-Flex (. Night before is available on all philips dreamstation error codes and iOS devices. ) guide for additional troubleshooting the data... Pauses in breathing, lasting 10 or more pressure test pulses are delivered by the auto.... Be modified by the user start until 12 Noon on April 23rd 5 ) REMstar Pro 2 w/C-Flex... Board said it did but I bet you are right and they are error., one or more seconds people 's everyday lives, all over the world REMstar! Data would display on April 23rd USB SD card into the program Post Install the DreamMapper app menu! Recognizes the 90 % pressure achieved by the user is serial communication, turning off the audible via. About voucher terms and conditions technician Localized commercial leaflet PDF file, 2.6 Mb unit, power from! Technician Localized commercial leaflet PDF file, 388.6 kB the course of September 2021 it... Sleep apnea Message Board erases all DreamMapper data in your shopping cart batch code - Indicates the manufacturers code... Usb SD card, Modem, Bluetooth the intentional leaks back to the Members only Files accessing provider Mode Settings... Manufacturers batch code so that the device seemed to reset and work OK the!
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