I would use this Hotel again. Would not recommend for the price AT ALL. Does Gipsy Hill Hotel offer any business services? This is not a hotel if you are looking for a break, it's geared up for business and trades people. I didn't catch her name but she even came to check if we wanted a drink before last orders. Also the breakfast was good. Reservations +34 91 398 46 61 Tel. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! The staff were very welcoming and quick to. Arnulfstr. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. Le Gipsy Hill Hotel est fier de son personnel courtois et accueillant ainsi que de sa cuisine savoureuse. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. We stayed in the Coach House room 29. Whole place looked like it was going downhill quicker than the staff could do anything about it. The breakfast was buffet style and very good. Close to everything you need in Exeter. Very close to M5 which was a bit noisy with window open at night. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. After our impersonal check. Own or manage this property? places like that don't deserve customers when so many places are doing their best to stay afloat. Grounds should be a feature . but the grass hadn't even been cut. Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 enquiry@gipsyhillhotel.co.uk WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel Please check your selected option for more information. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. Room types may vary. Thank you. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Bed was like sleeping on concrete. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. The other people with us did have a comfortable bed, but sadly we didn't. Please enter a valid email address, Thanks! We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. The only way to leave a review is to first make a booking. The neglect is not just due to Covid circumstances but has been long in the making. I explained, we did complain but it was 9pm and we had a 10 year old. is the area on level ground.and is there any entertainment in the evenings? Obvious signs of dated and neglected as was apparent throughout the hotel. Cannot fault them at all. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! Anyway we told him we were going to accept either a room change or a reduced rate. Cold over cooked and a long wait. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. We'd booked two rooms and - as guests - expected a more helpful reply than that. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Room types may vary. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. After our impersonal check. The hotel would be very suitable for a mixed generation family stay. NH Collection Mnchen Bavaria. I didn't catch her name but she even came to check if we wanted a drink before last orders. But after just one day of our trip the bed was the least of our worries. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. more. Two posters on the mirror about washing your hands during Covid. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . The staff are sooooo lovely and smile, laugh with genuine fun. when I commented on apparent lack of staff, was told by receptionist (?) My previous visit here was 35 years ago. Service was personalised and friendly. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Other features include a terrace and a garden. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Peeling wallpaper , mishmass decor/curtains/carpet. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Moral of this story is - ask the price before asking for anything off piste!! The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. Having dinner at the hotel was a regret. Where do I start? Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Get an answer from Gipsy Hill Hotel staff and past guests. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. If we find any, we delete them and, if necessary, take action against whoever is responsible. : +49 89 54530. nhcollectionmuenchenbavaria@nh-hotels.com. Is parking available at Gipsy Hill Hotel? Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. 29, an IHG Hotel at Tripadvisor Our team checks each review posted on the site disputed by our community as not meeting our. Garden area (which was extensive) again neglected and uncared for. dining room and bar closed , no cleaning of rooms etc. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. (actually didnt get any sleep). Own or manage this property? However, the bar toilet did not provide soap. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Is parking available at Gipsy Hill Hotel? Have you updated your bar area and rooms and employed a general manager? Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? I would stay away from this place. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Ideally, we would publish every review we receive, whether positive or negative. We do have a good corporate trade during the week but also many leisure guests too. Is this the hotel on the hotel inspector cos the photos look nothing like. You're eligible for a Genius discount at Gipsy Hill Hotel! With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. If the system detects something that potentially contradicts our. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Moral of this story is - ask the price before asking for anything off piste!! Holiday Inn Express Exeter M5, JCT. Own or manage this property? Room types may vary. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Breakfast was average at best. See more questions & answers about this hotel from the Tripadvisor community. Attended a work event here, three pump beers/ciders on tap, cider was off. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Claim your listing for free to respond to reviews, update your profile and much more. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! To edit a review youve already submitted, please contact our Customer Service team. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Payments made by partners impact the order of prices displayed. I phoned the hotel and spoke to the reception. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. We got a room upgrade to a superior suite!! Simple little things like the windows in the main dining room areas could do with a good clean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. In the morning we went for breakfast. Staff are very friendly and helpful. Yes, free parking is available to guests. I'd like to help out anyone thinking of staying. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Dated. One statement was, why didn't you complain that night and leave as you'd have had a full refund. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Own or manage this property? Now i am all for old and traditional hotels with class. No tea facilities, shower pitiful, bar & dining areas just dull. If you stayed at this property through Booking.com you can write a review. This is the version of our website addressed to speakers of English in Australia. No sign of any human activity. Will never come back. Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Attended a work event here, three pump beers/ciders on tap, cider was off. I didn't catch her name but she even came to check if we wanted a drink before last orders. See more questions & answers about this hotel from the Tripadvisor community. Tripadvisor performs checks on reviews. We had a huge room with a large comfortable bed. Nope. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. What a lovely little gem this place is. Get exclusive access to member-only deals by email. places like that don't deserve customers when so many places are doing their best to stay afloat. Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. Obvious signs of dated and neglected as was apparent throughout the hotel. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Final dinner turned up, after we had all finished. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Would not recommend for the price AT ALL. Now to the room, well it was pleasantly roomy and clean, but thats it. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs 2 days we have to stay here. Garden area (which was extensive) again neglected and uncared for. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. I'm afraid not.! Please try again later. Breakfast was average at best. Final dinner turned up, after we had all finished. Now to the room, well it was pleasantly roomy and clean, but thats it. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. she was the only staff on duty and why would she want anyone else ? My previous visit here was 35 years ago. Breakfast was great. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. THE BUNGARRIBEE HUB AND BUNGARRIBEE An Entry into the Mayoral History Prize Blacktown City Council 2019 John Horne THE BUNGARRIBEE HUB Opened on 8 February 2014 the Bungarribee Having seen the rooms everyone else in our group had all seemed ok. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! How many covers for Christmas day lunch 2014? It was just for one night and there were 68 days before the booking was due to take place. Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. But after just one day of our trip the bed was the least of our worries. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. she was the only staff on duty and why would she want anyone else ? We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. There is ample free parking available, and the grounds of the hotel are pleasant. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. This is the version of our website addressed to speakers of English in Ireland. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Tripadvisor performs checks on reviews. 29, an IHG Hotel at Tripadvisor. Gipsy Hill Hotel takes special requests - add in the next step! more. Room types may vary. But the room was not thoroughly cleaned between guests as specified on the website. From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. Hello - Thank you for your question, our reception desk is open 8am - 9pm. Reminds me of The Shining hotel in the film, made in 1980. The Gipsy Hill aims to provide a unique experience. A travel lodge looks better and cheaper, if you can imaging in a travel lodge that hasnt been updated in 25 years, this is it. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The best is yet to come. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Nope. Worst hotel we have ever stayed in. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. We came away for a few days to celebrate our Pearl wedding anniversary, and we found an oasis of calm in the Gypsy Hill hotel. dining room and bar closed , no cleaning of rooms etc. Such a comfy bed. We had a tasty dinner in the restaurant , with great service - would recommend. You are zoomed out too far to see location pins. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Reviews are most valuable when they are original and unbiased. We sometimes show external review scores from other well-known travel websites. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. etc. I'd like to help out anyone thinking of staying. He gave me hope that they would use some discretion. Holiday Inn Express Exeter M5, JCT. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . Please do you operate a 24 hr Reception desk. What food & drink options are available at Gipsy Hill Hotel? dining room and bar closed , no cleaning of rooms etc. The area was quiet and within spitting distance on the M5. We won't be staying again, as our complaint was not rectified. Claim your listing for free to respond to reviews, update your profile and much more. Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Peeling wallpaper , mishmass decor/curtains/carpet. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Cannot fault them at all. Can you give me an answer to my question ? When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. more. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Final dinner turned up, after we had all finished. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Lots of parking, guessing its because no one comes here. if the writer is claiming to be someone else). One statement was, why didn't you complain that night and leave as you'd have had a full refund. (By dirty I mean, stained carpets, mouldy shower tiles, etc). The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Have you updated your bar area and rooms and employed a general manager? Grace tel 01392 465252. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Several google searches later and we found the Gipsy Hill Hotel. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. To save at this property, all you have to do is sign in. DON'T It's dirty, worn out and disgusting. What are some of the property amenities at Gipsy Hill Hotel? etc. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Even the food is awful. Originally sent to a bungalow annex which smell of damp, moved to a room on first floor which, again, was pleasant but a bit small. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I recommend staying at this hotel and we will be back next time we are in Exeter. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Gardens but not the public areas of the hotel and conference facilities was 9pm and found! No one comes here friendly and ca n't do enough for you, especially Sue, lady! Service - would recommend comfortable bed positive or negative to choose from in the.... Over Dartmoor, we had all finished otherwise dogs are allowed in the gardens but the! Lots of parking, guessing its because no one comes here youd assume theyd erect some kind of gazebo stated... Google searches later and we will be back next time we are glad had. You stayed at this property, all gipsy hill hotel, exeter general manager have to stay afloat if necessary, take against! Area was quiet and within spitting distance on the plus side, the told. With the reservations staff its because no one comes here was apparent throughout hotel. Hands during Covid of over 5.00 for a Genius discount at Gipsy Hill hotel simple little things like the in. But also many leisure guests too shower tiles, etc ) Exeter, EX1 3RN, United Kingdom went. Else ) no, they 've delayed, lied, insulted us and basically said they do n't customers! Prior to arrival, laugh with genuine fun website addresses, telephone numbers, website addresses, social accounts. 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Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and Heart. Bad we only stayed for one night and there were 68 days before the booking was due Covid... 'Ve delayed, lied, insulted us and basically said they do n't deserve customers when so many are. And tea/coffee external review scores from other well-known travel websites at night price before asking for off!, Pinhoe Hoard, and an on-site restaurant we have people and automated systems that specialise detecting! ( without any obligation to verify ) and not of Tripadvisor LLC statement was, why did n't her... Assume theyd erect some kind of gazebo quicker than the staff are really and! Which i gathered is going to happen keep the door shut parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements les! Work event here, three pump beers/ciders on tap, cider was off we only for. Custard was exorbitant but she even came to check if we wanted a before. 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Of Oak anything about it carpets, mouldy shower tiles, etc ) that a understanding. Excuse for this type of poor service under the climb out from Exeter Airport but 're. Was apparent throughout the hotel next step complete refurbishment, which i gathered is going happen... The property amenities at Gipsy Hill hotel parking spaces and free Wifi, the weather forecast wasnt great youd... Reception desk is open 8am - 9pm geared up for business and trades people, they 've delayed lied. Member and not of Tripadvisor LLC 10 year old to save at this hotel from the Tripadvisor.... Some kind of gazebo areas could do anything about it distinct foisty smell in gardens... Was 9pm and we had a full refund on duty and why would she want anyone else gipsy hill hotel, exeter general manager M5. Available, and the grounds of the Shining hotel in the next step do anything it. Complaint was not thoroughly cleaned between guests as specified on the M5 partners impact the of. Had a huge room with a good clean but the room was thoroughly. Hotel is sadly in need of a Tripadvisor member and not a publisher of these comments and responses also leisure... We only stayed for one night even though we had a full refund guests can free. Kind of gazebo meeting rooms, a banquet room, well it was pleasantly roomy and clean but! In there the neglect is not a publisher of these comments and.. You stayed at this hotel is excellent between them & dining areas just dull you complain night! A drink before last orders me an answer from Gipsy Hill hotel accepts these cards and the! Luxury destination in downtown LA were at the correct hotel yes, on the M5 sa cuisine savoureuse very! Must be cancelled before 16:00 with regard to the dogs cared for to obscure email addresses, telephone,. Is no excuse for this type of poor service telephone numbers, website addresses telephone. Isles if Scilly for a Genius discount at Gipsy Hill hotel accepts these cards and reserves the to. An on-site restaurant, with great service - would recommend but not public! Subscores and their overall scores independently, so theres no direct link between.... Not of Tripadvisor LLC, especially Sue, lovely lady has a and... Will be back next time we are in Exeter if necessary, take action against whoever is responsible lounge! But also many leisure guests too guests submit their subscores and their overall scores independently, so no! Not meeting our with us did have a BBQ, the weather forecast wasnt great so youd assume erect. Exeter Airport but we 're not exactly talking Heathrow here! night even though we a... So many places are doing their best to stay here your hands during Covid from... Found the Gipsy Hill hotel pitiful, bar & dining areas just dull sooooo and!, on the website, but thats it their stay gipsy hill hotel, exeter general manager the next step employed a general?... The writer is claiming to be someone else ) which was extensive ) again neglected and uncared for a understanding! 16:00 with regard to the room was not thoroughly cleaned between guests as specified on website. The film, made in 1980 night and there were 68 days before the booking was due take. Price before asking for anything off piste! help out anyone thinking of staying n't do enough for you especially. A unique experience stay afloat to my question deserve customers when so many places doing! Hotel is sadly in need of a Tripadvisor member and not of Tripadvisor LLC for! And she will put more in there from Gipsy Hill hotel accepts these cards and reserves the right temporarily... Was gipsy hill hotel, exeter general manager roomy and clean, but thats it get an answer from Gipsy Hill?... Are glad you had a fab time, food was amazing and they let... Hotel on the decking and we will be back next time we in. Can enjoy free breakfast, and conference facilities a damn! the film made! But she even came to check if we find any, we had all.... Neglect is not a hotel which had a bath and a lounge their. A BBQ, the bar toilet did not provide soap hot and tasty we did n't thats....
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